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FAQ | Printers and cartridges with edible ink

 

Frequently asked questions are listed below for your help. If you like to order edible ink cartridges, please click order now. Further information can be found at Tips and Tricks.

 

Can't find the answer to your question? Contact us: service@kopyform.de 

 

Which printers can I use with Kopyform Edible Ink?

Many CANON Printers can be used with our Edible Ink. Please click to see the printer listing.
Since printer manufacturers change models frequently  we recommend checking our printer list before purchasing your edible ink cartridges.

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Can I use printers from Epson, HP, or other brands with your Edible Ink?

No. Our cartridges can only be used in Canon printers.

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How do I set my printer for paper type and print quality?

We recommend using paper type "standard" or "envelope" and set the print quality of your printer to "High" resolution. If available, use the back feeder of your printer.

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Can I use a printer with Edible Ink which has previously been used with regular ink?

No. Residue ink in the print head may be harmful to your health. We recommend using a new printer exclusively for Edible Ink.

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Why do my images print badly or have lines running through them?

Print head malfunctions are usually manifested in what is refered to as "banding". Banding is the presence of lines running left and right across the printed page. Banding is a result of Edible Ink clogging in the print head and restricting the flow of ink to the image. Please do a nozzle test in your printer settings. The nozzle test will show if a cleaning of the print head is necessary. Please check if the feed roll inside is soiled.
For a better print solution, select “Prevent paper abrasion” under the property section “Maintenance” and always print with high quality.

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How do I clean the print head of my printer?

Please click Tips and Tricks to receive useful information for cleaning your printer and other printing problems. Top
 

My printer does not react anymore. What can I do?

This will happen after your printer has performed a lot of cleaning cycles. Your printer will stop and require a maintenance check-up. Depending on the Canon printer model you use we might be able to help you. Please contact us at info@kopyform.de .

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How much ink do Kopyform Edible Ink Cartridges contain?

TK072-TK075: 14 ml.

TK071: 26 ml.

TK112-TK115; TK 132-TK135: 10 ml.

TK111; TK131: 19 ml.

TK152-TK155; TK172-TK175: 11 ml.

TK151; TK171: 22 ml.

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My edible ink cartridge is still filled with ink but does not print anymore. What is the problem?

A possible reason for a edible ink cartridge to stop printing even though the cartridge is still filled with ink is, that the ink flow from the ink chamber into the foam is not happening fast enough, causing the foam inside the cartridge to dry up and not release ink any more. This might occur if a large amount of identical pictures are printed without interruption. We suggest removing the rubber plug on top of the cartridge for a short moment to allow additional air into the cartridge. (Ensure that the ink outlet hole of the cartridge is sealed by tape or placed in the orange slide before removing the rubber plug.) The air will allow the foam to recover and suck ink again. The other solution will be to use a different cartridge and leave the malfunctioning cartridge for approximately 30 minutes outside the printer. We also recommend setting the resolution of your printer to "High". It will take longer to print (which will help the foam to recover) but less color will be used and your prints will have a much better quality.

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My edible ink cartridge is leaking. What can I do?

If you receive a leaking edible ink cartridge please notify us at info@kopyform.de  We will replace it. A few drops of ink, however, might leak as soon as you remove the safety tape of your cartridge. This is perfectly normal and does not have any influence to your printing results.

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How do I find out if the chip on my edible ink cartridge is damaged?

The printer will show a message that the new cartridge is not being accepted.

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What can I do, if my printer does not accept your edible ink cartridge?

 You can transfer the chip from your old cartridge on the new cartridge. If you have problems with transfering the chip or the problem is not solved, please feel free to contact us at info@kopyform.de

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My printer does not print certain colors. What is the reason?

Please check whether your edible ink cartridge is still filled with ink. Otherwise please replace the cartridge. If your cartridge is still filled with ink please do a "Deep Clean" through the software of your printer or try to clean your print head manually. Please also check the answer under the following question: "My edible ink cartridge is still filled with ink but does not print anymore. What is the problem?"

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How can I prevent a clogging of my printhead?

We recommend printing your daily correspondence with Edible Ink or printing a test pattern of all colors (Black, Red, Yellow, and Blue) at least three times a week.  Avoid working with your printer close to a heat source.

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Which printer settings shall I use to print on edible paper?

We always recommend setting your printer to "High" resolution. This mode will use less ink and results in the best print quality. However, your printer will need more time to print. Please use the paper medium "standard" or "envelope". We recommend using the back feeder ofyour printer, if available.

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How many sheets can I print with one set of edible ink cartridges?

A set of edible ink cartridges should yield approximately 50-100 prints. This is an estimate and will vary with color intensity and sizes of the finished images.

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Is the edible ink EU, FDA and Kosher approved?

Kopyform edible ink is approved in the European Union. It is not FDA and Kosher approved.

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Can I refill my edible ink cartridges?

No. Our edible ink cartridges can not be refilled. Kopyform's Edible Ink cartridges are very inexpensive and do not justify the messy work of refilling. Edible Ink cartridges have a shelf life of 15 months after which the foam inside the cartridge has to be replaced. This, in term, requires a new cartridge.

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What do I do if my edible ink cartridges leak?

It is unlikely but sometimes the edible ink cartridges may leak when first opened, or leak if placed into the print head. If your inks leak, hold the cartridge at a 45 degree angle to prevent further spillage and gently wipe the excess ink with a paper towel.

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Do you offer Edible Ink in bulk?

Yes. We offer Edible Ink in 100 ml and 1,000 ml for Canon printers.

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